Terms & Conditions

Singh Saetang Pty Ltd (MyThaiGrocer) - Terms & Conditions

1. Introduction
1.1 Singh Saetang Pty Ltd (ACN 604 956 265) (MyThaiGrocer) operates an online ordering platform at this website (Site) for users (you) to purchase pre-prepared refrigerated meals, food, beverages and retail products (Products) from premium restaurant, hospitality and retail providers (Restaurant and Retail Partners) which can be collected by or delivered to you.
1.2 Singh Saetang Pty Ltd  operates an online good delivery business delivering food and groceries straight to residences.
1.3 This Site is only intended for use by people residing in Melbourne.

2. Terms
2.1 You are required to comply with these terms and conditions and any Singh Saetang Pty Ltd policies (Policies) (together, the Terms) to access or use the Site, platform, content, Products and Services.
2.2 You agree to the Terms when you access and use the Site. You may not access or use the Site if you do not agree.
2.3 The Terms that apply are those that are published at the time of your access or use of the Site. Singh Saetang Pty Ltd solemly reserves all rights to alter the Terms from time to time and at its sole discretion.
2.4 Before using this Site you are required to be aware of and comply with the Terms that apply at the time you use or access the Site.
2.5 Otherwise Singh Saetang Pty Ltd reserves all rights, acting reasonably, to restrict, suspend or terminate you from accessing or using Singh Saetang Pty Ltd Services, or any part of those services, at its sole discretion, by giving you written notice for any legitimate business, legal or regulatory reason.

3. Singh Saetang Pty Ltd Services
3.1 Singh Saetang Pty Ltd provides you access and use of the Site and online ordering platform to: (a) Search for, order and pay for Products Retail Partners; and (b) arrange collection or delivery of Products from Restaurant and Retail Partners.
3.2 These Services are for your personal, non-exclusive, non-commercial, non-transferable use.
3.3 You agree to receive promotional emails, text messages or other communications in connection with your use of Singh Saetang Pty Ltd  Services.

4. Provision of the Services by Singh Saetang Pty Ltd
4.1 Singh Saetang Pty Ltd will use all reasonable endeavours to provide the Services and supply the Goods to you as represented on the website, or any instructional or promotional material provided by or on behalf of Singh Saetang Pty Ltd.
4.2 You acknowledge and agree that the form and nature of the Services or Goods which Singh Saetang Pty Ltd provides may change from time to time without prior notice to you, and you shall remain bound by the Terms when using the Services in any updated or amended version.
4.3 You acknowledge and agree that Singh Saetang Pty Ltd  may refuse to allow you to access the Services or buy the Goods at its sole discretion, and/or may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at Singh Saetang Pty Ltd's sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform Singh Saetang Pty Ltd  when you stop using the Services. Singh Saetang Pty Ltd  is not required to act in good faith or reasonably.
4.4 You acknowledge and agree that if  Singh Saetang Pty Ltd disables access to the website or any Services, you may be prevented from accessing the Services, your account details or any files or other content which is contained therein.
4.5Singh Saetang Pty Ltd relies on representations made by those third parties and other suppliers, and will not be liable to you for any misrepresentation made, if we reasonably relied upon such representation in sourcing any supplying the Services, to the extent allowed by law.
4.6Does not warrant the accuracy or functionality of any such third party product or service and will not be liable for any fault or misdescription;
4.7does not make any other warranty regarding the third party service or product, and you agree to rely on your own investigations and will indemnify Singh Saetang Pty Ltd against all claims and loss in connection with your use of any third party service; and
4.8does not warrant that any such product or service will be virus free, or free from any other error or defect, and will not be liable for any damage suffered as a result to the extent allowed by law.
4.9By purchasing any third party product or service using the Services, you acknowledge that Singh Saetang Pty Ltd is in no way liable to you in respect of any such product or service and that any claim is against that third party. You hereby release Singh Saetang Pty Ltd from all claims in connection with any loss or damage you suffer based on your purchase or use of such products or services, to the fullest extent permitted by law.

5. Payment of fees
5.1You agree to pay all fees charged based on Singh Saetang Pty Ltd  pricing, charges, and billing terms notified to you. For the avoidance of doubt, this may include any charges contained on our website.

6.Delivery of Goods
6.1Singh Saetang Pty Ltd will deliver Goods ordered in accordance with delivery terms set out on our website or other material provided to you.
6.2 We will not be responsible for any goods lost or damaged at the point of or after delivery. Risk in the Goods will pass to you immediately upon delivery.
6.3In the event that your delivery address is unattended, we will attempt to call you on your nominated phone number twice. After that, unless instructed otherwise, we will leave the Goods at the address provided for delivery.
6.4We will not be responsible for any Goods lost, damaged or stolen from that point onwards, and you release us from any claim in relation to Goods that are damaged, lost or stolen once left at your nominated address.